FAQs

1. Where are you located? Chicago, IL in The United States of America 

2. How long will it take to receive my order? 
All items are shipping via 1st class or Priority Mail USPS or via UPS. Most orders take 3-5 business days to receive. If you’re located in the Chicagoland area, you may receive your order in 2-3 business days. 

3. Is there a return policy? 
Yes. All shoes can be returned. Please message me at info@lotsofsole.com or DM @lotsofsole on Instagram or Facebook. I respond quickly! 

4. Can I exchange my items? 
Yes.  All shoes can be exchanged. Sometimes the sizing may be off, I will work with you to ensure you exchange goes swiftly. Please email me info@lotsofsole.com or DM @lotsofsole on Instagram or Facebook. I respond quickly! 

5. Do you ship internationally? 
Sorry! At the moment I am not able to sale outside of the United States. International availability is coming soon!